Refund policy

LIFT ONYX Return, Exchange & Refund Policy

All Sales Are Final

At LIFT ONYX, we take great care in ensuring the quality of our products. As a result, all sales are final, and we are unable to accept returns for change-of-mind purchases.

However, we do offer exchanges for a higher-priced item, provided the original item is unused and in its original condition. Additionally, if your order arrives damaged, defective, or incorrect, we’re here to help. Please review the details below on how to report any issues.

Exchanges

We allow exchanges for a different product of higher value, as long as the item is:
✅ Unused, unworn, unwashed, and in its original packaging
✅ Exchanged within 48 hours of delivery
✅ The price difference is paid before the exchange is processed

  • Exchanges are subject to stock availability.

  • Customers are responsible for shipping costs associated with the exchange.

  • Once an item has been used or worn, it is no longer eligible for exchange.

To request an exchange, please contact us at [info@liftonyx.com].